Overview
The AI assistant is a chat widget on every page. Ask it anything about your spend across cloud, Kubernetes, hosts and AI coding tools, and it answers from your own data with specific dollar amounts and named services. The assistant explains data that already exists. It does not invent findings: anomalies and recommendations come from CostOptix’s own rules, and the assistant narrates them.How it answers
When you ask a question, the assistant looks up what it needs, the way you would click through the app. You see each lookup as it happens, so you know what the answer is based on. It can look up:
You do not need to select an account first. Ask about the whole organisation, or name the account, cluster or team you mean.
Examples:
- “What drove the increase in our AWS bill last week?”
- “Which namespace costs the most in prod-eu, and is it over-provisioned?”
- “How much did the payments team spend this month across everything?”
- “Are we on track to stay within budget this month?”
- “Which Claude Code users are getting the most value from their seats?”
Suggested questions
When the widget opens, it offers a set of ready-made questions for the page you are on, such as a cost summary, month-over-month comparison, growth drivers, anomaly review or budget risk. Click one to run it.Root cause analysis
From an anomaly’s resource breakdown, run root cause analysis. CostOptix first works out which resources changed and by how much, with no AI involved and no quota used. Then the assistant explains the result in plain language, using one question. Click Discuss in AI chat to continue in the chat with the anomaly already loaded. See Anomaly Detection.Chat history
Your conversations are saved so you can reopen or delete them from the history panel in the widget. Only you can see your own conversations. A conversation is deleted automatically 90 days after its last message.Quota
Each question uses one from your monthly quota, whether you typed it or picked a suggested one. Loading suggestions and the first step of root cause analysis are free. Answers to identical questions on unchanged data may be served from cache at no cost.
When you run out, the widget shows a notice with an upgrade link. Quota resets on the first day of each calendar month. If you have bought an AI add-on, you get whichever is higher: the add-on or your plan’s quota.
Models and data
- Business and Enterprise can use more capable models.
- Enterprise can bring its own AI provider keys, configured for the organisation.
- Your data is used only to answer your questions. It is not used to train models.